Frequently Asked Questions

• Q.    How much is my accordion worth (I want a free estimate)?
  
  A.    An accordion is a very complex instrument with over 4,000 parts.   Most of these parts are internal to the accordion and need to be examined in person to judge the value of the accordion.  THERE IS NO WAY you can recieve an acurate estimate over the phone or by email.  Your accordion must be examined by a qualified technician.  You should expect to pay a reasonable fee for this service since you are taking up the technicians time.
  
  
• Q.     I want to start playing the accordion, what is a good instrument for me to consider?
  
  A.     The SANTA FE accordions we offer are an exceptional value and are a wonderful student accordion.  You will find these new accordions listed at the USED accordion page of you may click here SANTE FE Accordions!
  
  
• Q.    I would like to place an order what is most secure method?
  
  A.    CALL US ON THE PHONE , FAX US, OR SEND US AN EMAIL WITH YOUR PHONE NUMBER & THE BEST TIME TO REACH YOU (WE WILL CALL YOU) OR SEND THE ORDER BY MAIL (including your address and phone number) -- our usual office hours are Monday to Friday 10 AM to 5:30 PM MST.  If you receive our voice mail it is because we are on the other line or away from the office - please leave your name, phone number and best time to reach you and discription of what you want to order and we will call you back.
  
  
• Q.    What if I order an accordion and it is not what I wanted or I do not like it?
  
  A.    We offer a return policy that if for any reason you do not find the instrument you ordered to be what you wanted or what we represented it to be that within the first 3 days you may call us and arrange for a return and receive a FULL REFUND (minus all freight charges incurred).  
  
  
• Q.     Can you sell an accordion for me?  And what is the proceedure?
  
  A.     Yes will sell accordions on a consignment basis.  First you should call us and discuss the matter by phone.  We will make a decision whether the instrument is something we feel we can sell and discuss the details of the sale.   We have sold many accordions for private parties.  Often we make repairs, and put new straps and cases on the accordions to make them sellable.  Of course at any time the instrument is not sold you may take the accordion back without paying any fee's.   Once we do sell your accordion we will send you a check for the agreed consignment price.